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Your Profile

How do I create/edit my own account?


From the homepage, click Sign In or My Profile and follow the instructions for creating a new account. Accounts may also be created for you by Travel Managers or Global Arrangers.

Note: To create your own account, your company must allow self-registration (either allowing immediate access or requiring approval).

To update your profile and preferences any time after you register, simply click on the My Profile link in the top of page blue navigation bar to access your own user profile.

How do I view/update itineraries?



From the homepage, click on My Trips. There you will find your own travel and that of your users in the drop-down menu.

All itineraries and associated changes will be viewable by you as well as by the Traveler when logging in to Egencia.

Passwords and Sign-In Settings



Member IDs and passwords are set when the user account is created. After registration, only the password can be changed.

Member ID: Your Member ID should be a word containing between 6 and 30 letters and/or numbers with no spaces. You will use your Member ID to sign in each time you want to make travel plans, so it should be unique and easy to remember. You might use your first and last name followed by a number (for example, JohnDoe5).

Passwords: A password must be at least 6 characters long, and must not have been used recently. You'll use this password each time you sign in to make travel plans. Be sure to verify your password by typing it a second time.

Traveler Preferences



To update your preferences, go to My Profile. Use the page displayed to make any necessary changes to frequent traveler accounts, and meal, seating, or assistance requests. Traveler preferences can also be changed whenever you reserve or purchase travel. We will always include your preferences as part of your reservation, but we cannot guarantee that your requests will be honored. Always confirm your requests before you travel.

Home Airports


Your home airport is the airport from which you most frequently depart. You can update your home airport at any time by going to My Profile and clicking Home Airport in the left column.

Privacy & Security on Egencia


Whenever you use Egencia's services, you are automatically signed in securely unless you choose otherwise. All your transactions are protected by powerful Secure Sockets Layer (SSL) encryption technology and Private Communication Technology (PCT) security standards supported by Microsoft Internet Explorer 4.0, 5.0, 6.0 and other popular browsers. We are also pledged to protect your personal information, following the standards set by our privacy policy.

We will not distribute your name and e-mail address to third parties. However, we may share your e-mail address with our travel suppliers (for example, airlines, hotels, car rental companies, tour operators, etc.) so that they may contact you with regard to your travel plans should the need arise. See our privacy policy for more information.

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