Site Updates

New Towncar/Limo Options

Basic, Professional & Enterprise | U.S. | Canada

 

Introducing Towncar/Limo Options for Travelers

We're excited to announce the launch of our new ground transportation option for all travelers. This latest feature allows designated travelers to book towncars, limos, vans and buses online. As simple as booking a rental car, It's important to note that the feature is enabled by the Travel Manager for specific traveler groups.

Towncar/Limo bookings:

  • integrate with policy, reporting and the traveler's itinerary
  • allow travelers to reserve a variety of vehicle classes online (eliminating AAB Fees)
  • are easy to use, intuitive with clear displays

When enabled, the traveler has access to towncar/limo options through new 'Towncar/Limo' button on the 'car' tab

Simply select the Towncar/Limo option to the right of the Rental car button.

Vehicle Types Include:

  • Sedan/Towncar - max 3 passengers
  • Limo (Stretch Limo) - options may return for 6, 8 or 10 passengers
  • SUV (Sports Utility Vehicle) - options may return for 4 or 7 passengers
  • Van - options may return for 6, 8, 10, 11, 14 passengers
  • Bus - options may return for 24 or 48 passengers


Intuitive Location Options

Travelers enjoy a complete set of Pick-up/Drop-off location options that are integrated in the itinerary information, allowing time-saving, one-click selection of:

  • Pick-up/Drop-off at airport (arrival/departure info pre-populated from flight itinerary)
  • Pick-up/Drop-off at hotel (hotel address pre-populated from hotel itinerary)

Special Instructions

There is a field for special instructions, where travelers can further elaborate. For instance, 'Pull up to gate and honk twice.' There is also another option where the traveler can request to have the car make up to 5 additional stops.

 

Search Results

The search results display includes the following information: vendor name, vehicle class, number of passengers, rate type, vendor rate details and the rate quote.

 

Itinerary Information & Confirmation

Travelers will receive confirmation information from the towncar/limo provider in the itinerary as well as details about canceling or changing the reservations.

 

Policy Controls

Travel Managers will enjoy policy controls that allow:

  • per-traveler group setting of in-policy/out-of-policy by vehicle class
  • hiding all Towncar/Limo content for desired traveler groups
  • Towncar/Limo bookings that apply the existing "Car" configurations setting for features, including central bill and personal card payment restrictions and broadcast messages

 

Reporting

The new 'Towncar/Limo Reservation Detail Report' displays all activity by traveler group and department.

 

Egencia Preferred Rates

Egencia Preferred Rates provide the 'best available rates' against any published rate or vendor direct rates. The rates are all inclusive, including base rate, tolls, parking, gratuities, airport fees, taxes, insurance and fuel surcharges and STC fees.

Why all inclusive? Most car service providers will quote a 'base rate' over the phone. Unfortunately that rate is not indicative of the actual cost of the transfer and is just the beginning of subsequent charges. All inclusive rates like Egencia Preferred will appear higher initially but in reality represent the true final cost of the ride versus more inaccurate 'base rate' quotes where additional fees are tacked on.

Egencia Preferred Rates enjoy instant booking confirmation and guaranteed reservations; and suppliers include Corporate Transportation Group's NYC 2Way; Empire/CLS; Tristar Worldwide Chauffeur Service and WorldLimo.

Sometimes a rental is the right option for the traveler and other times a towncar makes more sense. Now Travel Managers can give their travelers new options when planning ground transportation.