Egencia | An Expedia, Inc. Company

From the Company Tools toolbox on the homepage go to Manage Users → New User Account.

You may add or modify user profiles from this page. After you create a new traveler profile, it will automatically appear on this page. (Regularly reviewing the list and deleting expired users is recommended.)

Click New user account to enter a new traveler. Each basic traveler profile includes:

• First name, middle name, last name
• User name & password (with option to require user to change it)
• Option to add the traveler to your own list of users whose travel you will manage
• Option to send an e-mail message to this user with instructions on how to sign in
• User's e-mail address
• User role selection
• Department, if you have entered departments for your company (optional)
• Traveler group, if you have created traveler groups for your company (optional)

How to Edit an Existing User Profile

From the Company Tools toolbox on the homepage go to Manage Users → User List.

Click on [Traveler's Name]. This will take you to their profile overview page, on which you can edit:

• Account status: Enabled, Disabled, Delete account
• User role
• Company settings (department, traveler group, etc..)
• E-mail address
• Traveler contact information and preferences: Contact information, emergency contacts, passport(s), for flights (seating, meals, assistance, frequent flyer accounts), hotels (frequent guest plans), cars.
• Purchase & billing information (personal credit cards)
• Home airport

Lock in Traveler Names to Make Them Unchangeable By Travelers

Go to Manage Users → Advanced Settings (under Manage User Accounts) → Traveler Name-Change Access.