Egencia | An Expedia, Inc. Company

Ensure Your Travelers Continue to Earn Miles on United

December 20, 2011

The United and Continental merger is in the final phases and there are a few steps your travelers will need to take to ensure they continue to earn frequent flyer miles. We recommend that travelers complete these steps before the end of February 2012.

• If travelers have both United and Continental frequent flyer numbers, they will need to merge them by filling out this form. The next step is to enter the Continental Frequent Flyer Number into their Egencia profile for both United and Continental to make sure they receive credit for future flights.
• If travelers have frequent flyer miles with United only, they will automatically receive a new number in the Continental format. Travelers should be sure to input this new number into their United profile on Egencia. This will ensure they get credit for future flights.
• If travelers have frequent flyer miles with Continental only, they will keep this number but need to add it to the United frequent flyer section within their Egencia profile, since there will no longer be Continental flights.

To update frequent flyer accounts on Egencia, click "My Profile" at the top of the page and select "Accounts - Frequent Flyer Accounts" from your "Traveler Preferences" section.

Informing Your Travelers
You may want to leverage this suggested e-mail message
to spread the word to your travelers as well as post this broadcast message to your Egencia site:

Suggested Broadcast Message:
Have Miles on United and Continental? Find out how to protect them February 2012.
http://info.egencia.com/YourMilesonUnitedandContinental.html