Communicating the Change
A Suggested Communications Calendar for Your Implementation of Egencia
A key part of a successful
implementation is communication. We recommend reaching out to your Travelers at each phase of the implementation.
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| Timing
of Communication |
Key Message
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Sample E-mail
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| 4 weeks before launch
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Welcome Aboard Egencia:
Introduce the coming of Egencia, launch date and where to go for more information (such as your company's intranet). For the greatest impact, this e-mail should come from your executive champion.
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See a sample
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| 2 weeks before launch
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Welcome Aboard Egencia:
Provide details on training sessions including what will be covered, dates and times and how to register.
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See a sample
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| 3 days before launch
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Preparing for Take-off with Egencia:
E-mail sent to invite Travelers to create or update their Egencia profile. |
See a sample
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| Training days
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Preparing for Take-off with Egencia:
Email to remind travelers about training. |
See a sample
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Launch day
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Cleared for Take-off with Egencia:
Remind travelers how to set up their profile, log-in and go for more information (such as your company intranet)
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See a sample
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| 2-3 weeks after launch
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Reaching Cruising Altitude with Egencia:
Since some travelers will not take action until they have to book, this e-mail will remind travelers how to set up their profile, log-in and go for more information (such as your company intranet)
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See a sample
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Download all e-mail samples
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